Shipping Policy

Learn about our shipping methods, delivery times, and costs. We deliver throughout Europe with reliable service. Track your orders and find answers to common shipping questions. Contact our support team for assistance with your delivery.

Order Processing
All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery Times
We offer shipping to all countries within the European Union.

Standard Shipping: 5-7 business days
Express Shipping: 2-4 business days

Shipping costs are calculated at checkout based on your location and order weight. Free shipping may be available on orders above a certain amount.

Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package until it arrives.

Customs & Duties
For orders shipped within the EU, no additional customs fees typically apply. For deliveries outside the EU, customers may be responsible for any customs duties or import taxes.

Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact our support team as soon as possible so we can assist you.

Contact Us
If you have any questions about your shipping or delivery, please contact our customer support team at support@velvars.com.